IDM Doors: Celebrating our 20 Year Milestone. It’s a landmark year for us at IDM Doors, we’re proudly celebrating two decades since our founding in 2005. What began with a clear, ambitious vision in Newport, South Wales, has evolved into one of the South Wales & South West England’s most trusted suppliers of high-quality doors and windows for planned maintenance projects across the social housing and public sector.
Today, we’re taking a moment to reflect on our journey, the pivotal role our Newport headquarters plays, and the core values that continue to drive us forward.
The Foundation: Rooted in Newport
Every great company has a home, and ours has always been Newport, Gwent. This city is more than just our operational hub; it’s where the IDM Doors vision — to deliver premium, certified door and window solutions with exceptional local service, first took shape.
In those initial days, the focus was absolute: to manufacture and install products that set the benchmark for security, durability, and compliance. This dedication quickly earned us a reputation, allowing us to grow beyond South Wales and into the wider South West.
Reflecting on this journey, Ian Pritchard, Managing Director, commented:
“Twenty years ago, we set out to be different. We weren’t just aiming to sell doors; we aimed to be a partner who understood the complex needs of housing providers. To see how our commitment to service and quality, starting right here in Newport, has allowed us to grow into a UK-leading supplier is immensely rewarding. We owe our success to our dedicated team and the trust our clients place in us.”
Focus: Planned Maintenance Excellence
Over 20 years, we have strategically focused our expertise on the needs of Housing Associations and Councils. We understand the critical nature of planned maintenance, it’s not just about fitting a new door; it’s about:
- Resident Safety: Providing certified Composite Fire Doors (FD30S) and Timber Fire Doors that meet the latest UK regulations and offer superior fire and smoke protection (Triple Q certified through BM Trada).
- Security & Longevity: Supplying robust, low-maintenance Composite Doors and high-performance PVC-U Windows and Roofline that are Secured by Design accredited (PAS 24) and engineered to last for years.
Our specialisation in this market means that quality and compliance are non-negotiable standards, not afterthoughts.
The IDM Doors Difference: Technical Rigour
Our reputation rests firmly on the technical integrity of every product we manufacture and install. Our commitment to continuous improvement ensures we remain at the forefront of the industry.
Dave Smith, Technical Director, highlighted the importance of this technical rigour:
“In the social housing sector, there is no room for compromise on compliance or performance. Our entire process, from sourcing materials to final installation, is underpinned by strict quality control and certifications like BM Trada Q-Mark. This technical dedication ensures that when a client chooses IDM Doors, they are choosing guaranteed safety, security, and energy efficiency for their residents—a standard we will never lower.”
| Milestone | IDM Doors: Celebrating our 20 Year Milestone. |
| Our Roots | Founded in 2005 in Newport, Gwent. |
| Leadership | Guided by Ian Pritchard (MD) and Dave Smith (TD). |
| Core Products | Composite Fire Doors, Timber Doors, PVC-U Windows, and Roofline. |
| Quality Mark | BM Trada Q-Mark, CHAS, and Secured by Design. |
As we look to the future, our mission remains unchanged: to be the most trusted and reliable supplier in our sector. We’re excited to continue building on this 20-year legacy and supporting Housing Associations and Councils in creating safer, better homes for their residents.
To discuss your upcoming planned maintenance projects for composite fire doors, composite doors, pvc-u windows, or roofline, please contact us directly. We’re ready to partner with you.
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